Welcome to Sonia Cleaning Service, registered under CNPJ 93.264.808/1, located at Fountain St, Fall River, MA 02721, United States. Our commitment is to the integrity and security of the personal data of our users and clients. This Privacy Policy applies to all digital interactions carried out on our website https://trafegopagosrg.com/, associated services, mobile applications, and other digital platforms under our control. By accessing and using our platforms, you acknowledge and agree to the practices described in this policy. We take the protection of your personal data with the utmost seriousness and are committed to processing it responsibly, transparently, and securely.

Definitions

• Personal Data: Information that identifies or can identify an individual.
• Sensitive Personal Data: Information that reveals intimate personal characteristics, such as racial origin, religious beliefs, political opinions, genetic or biometric data.
• Personal Data Processing: Any operation with Personal Data, such as collection, recording, storage, use, sharing, or destruction.
• Data Protection Laws: All laws that regulate Personal Data Processing, including LGPD (General Data Protection Law, Law No. 13.709/18).

Data Collected and Reasons for Collection
We collect and process the following types of personal data:

• Information You Provide: This includes, but is not limited to, your name, last name, email address, physical address, payment information, and any other information you choose to provide when creating an account, making a purchase, or interacting with our customer service.
• Information Collected Automatically: When you visit our website, we automatically collect information about your device and your interaction with our website. This may include data such as your IP address, browser type, device details, time zone, pages visited, products viewed, websites or search terms that directed you to our site, and information about how you interact with our website.

Use of Cookies and Tracking Technologies
Sonia Cleaning Service uses cookies, which are small text files stored on your device, and other tracking technologies to improve the user experience on our website https://trafegopagosrg.com/, understand how our services are used, and optimize our marketing strategies.

Types of Cookies Used:

• Essential Cookies: Essential for the functioning of the site, allowing you to navigate and use its features. Without these cookies, services like the shopping cart and payment processing cannot be provided.
• Performance and Analytical Cookies: Collect information about how visitors use our site, which pages are visited most frequently, and whether they encounter any error messages. These cookies are used solely to improve performance and user experience on the site.
• Functionality Cookies: Allow the site to remember choices you make (such as your username, language, or region) and provide enhanced and more personalized features.
• Advertising and Social Media Cookies: Used to offer ads that are more relevant to you and your interests. They are also used to limit the number of times you see an ad, as well as to help measure the effectiveness of advertising campaigns.

Purposes for Data Processing
The data collected is used for:

• Providing, operating, and improving our services and offerings;
• Processing your transactions and sending notifications related to your purchases;
• Personalizing your user experience and recommending content or products that may interest you;
• Communicating important information, offers, and promotions, according to your communication preferences;
• Conducting internal analyses to develop and enhance our services;
• Complying with applicable legal and regulatory obligations.

Sharing and Transfer of Personal Data
We may share your personal data with third parties under the following circumstances:

• With service providers and partners who assist us in business operations, provided that they comply with our data protection guidelines and applicable laws;
• To comply with legal obligations, respond to legal processes, or protect our rights and property, as well as the safety of our clients and the public;
• In the event of corporate restructuring, sale, merger, or other transfer of assets, ensuring that the receiving entity agrees to respect the privacy of your data in accordance with a policy similar to ours.

Links to Other Websites and Social Media
Our platform may include links to external websites of partners, advertisers, and suppliers. Clicking on these links means you will be directed away from our website, entering domains that follow their own privacy policies, for which we are not responsible. We recommend that you carefully read these policies before providing any personal data. Similarly, we do not take responsibility for the privacy practices of third parties like Facebook, Apple, Google, and Microsoft. We advise you to be informed about their privacy policies when using their services or applications.

Rights of Data Subjects
You have several rights regarding your personal data, including:

• The right to access, correct, or delete your personal data held by us;
• The right to limit or object to our processing of your data;
• The right to data portability;
• The right to withdraw your consent at any time when processing is based on consent.

To exercise these rights, please contact us at areadedocumentossonia@gmail.com.

Data Security
We have implemented technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, it is important to note that no system is completely secure. We are committed to notifying you and any applicable authority of any security breaches in accordance with the applicable law.

Changes to the Privacy Policy
Our Privacy Policy may be updated periodically. The most current version will always be published on our website, indicating the date of the last revision. We encourage you to review our policy regularly to stay informed about how we are protecting your data.

Contact
If you have any questions or concerns regarding our Privacy Policy or data practices, please do not hesitate to contact us at areadedocumentossonia@gmail.com. We are committed to addressing any issues related to the privacy of our users and clients